mycropod

Security, Convenience, Personal Freedom!

How it works Benefits

Login to Account

PULSE ATM locator Master Card ATM locator Merchant locator Authorized agent locator

Bank Affiliate Program Webmaster Affiliate Program

Account holder Support FAQ Fraud Awareness Direct Deposit Form Account Terms & Conditions Fees And Limits

Account holder
Frequently Asked Questions

	What information will I need during registration?
	During the registration process you will be asked for your personal information, including your social security number and driver's license number. You will also need your bank account information for the account(s) you wish to transfer funds from onto your mycropod® card.
	Why do you need my social security number and birthdate?
	This information is used to pull your credit report information in order to authenticate your identity. This is a "soft-pull" and does NOT affect your credit rating/score or reflect as an inquiry. There is no credit check required for approval to obtain the mycropod® card. You will be presented with a list of multiple choice questions based on your credit history, which only you should know the answers to. This information is not easily attainable by individuals with criminal intentions. If your responses are within acceptable limits, the system will accept your identity.
	Can my mailing address and billing address be different?
	No. Both your mailing address and billing address must be the same. The billing address of your credit card statement is verified against your card issuer's information to protect you against fraudulent use of your credit card. As this is a financial instrument, the mycropod® card will not be mailed to an address that is different than your billing address.
	How can I load my mycropod® card?
	The following methods may be used to deposit or receive funds to your account/card: Cash Deposit cash to your account using Western Union (coming soon). Wire Please log in to your account to see the wire instructions. Check Please log in to your account to see check instructions. ACH Please log in to your account to see ACH instructions. Account to Account You may receive funds to your account/card from another cardholder. No action is required on the receiver’s behalf. Funds will automatically be reflected in your account/card in real-time. SMS Your card account has the ability to process transactions via text messages. You may transfer funds, get account information, disable and enable specific functions such as POS purchases and ATM withdrawals. You may also retrieve your balance, your last five transactions, and retrieve account benefits. Mobile phone You may transfer funds from your account to another through your cell phone by calling the toll-free number and following the voice prompts.
	How do I withdraw, transfer, or make a payment with mycropod®?
	The following methods may be used to withdraw funds, transfer funds or make a payment from your account/card: Check You may log into your account and from the menu, choose the option Send Convenience Check. You will be prompted to enter the recipient’s name, address and amount of check. Once you have verified the information is correct, simply confirm the transaction and a check will be sent to the recipient. Wire Please log in to your account to see the wire instructions. ACH You may choose to transfer funds in your account to another bank account. To do so, simply choose the option Transfer to a US Bank from the menu on the left-hand side of the page. You will be prompted to enter the account information such as address, account number, and routing number. Funds transfers typically take one business day if done before 3pm Pacific Standard Time. Please ensure that all information is correct, in particular, the routing and account numbers. Account to Account You may transfer funds from your account/card to another account/card. In order to transfer funds from one account to another, log in to your account and choose the option Transfer to Another Account/Cards from the menu on the left-hand side of the page. You will be prompted to enter the number of the account/card. Once you have filled in the field with the desired transfer amount, hit Continue. Please verify all the information is correct on the confirmation page and confirm transfer. Card You may withdraw funds in your account at an ATM or point-of-sale location that accepts debit cards. Mobile phone You may transfer funds from your account to another through your cell phone by calling the toll-free number and following the voice prompts. SMS Your card account has the ability to process transactions via text messages. You may transfer funds, get account information, disable and enable specific functions such as POS purchases and ATM withdrawals. You may also retrieve your balance, your last five transactions, and retrieve account benefits. Merchant You may use your card at any point-of-sale that accepts debit or credit cards.
	When will my mycropod® card be mailed?
	Once you establish history, you will have the option to solicit a physical card. Delivery will take 5-7 days from date ordered.

Copyright © 2005- mycropod. All rights reserved.